Chick Master Transitions Representation in Indonesia

Dear Valued Chick Master Customer,

Effectively immediately, Chick Master will transition representation in Indonesia to PT ADA (Berdikari Group). PT ADA will operate as our exclusive agent for all Chick Master products sold and serviced within the Republic of Indonesia.

While we have a long history in the country with PT Gemilang Group, we feel that this is the appropriate direction to take. We do appreciate the history of hard work and effort that PT Gemilang has given in developing the market but the time for change has come.

Our goal of course is to support you, our customers, and insure that you are properly supported and your needs are properly met. We anticipate this to be a smooth and seamless transition to the new local representation.

PT ADA is a solid company with tier-one product lines and a solid professional technical staff to support all installations and on-site troubleshooting. Chick Master will certainly invest the time and resources in training and developing PT ADA’s team to professionally service our important customers in the Indonesian marketplace.

We also wish to thank you for your many years of loyalty and support and look forward to continuing our long history together.  Should you require immediate attention please contact Mr. Deddy Kurnia at +62-8111-923-636 or at PT ADA. If you have questions regarding this decision please contact Chick Master representative David Buessing at +1-415-755-7670 or

Finally, please allow us to take this opportunity to wish you all Happy Holidays and together a very happy and productive New Year!

With Warm Regards,

Nate Goodnow, President
Chick Master Incubator Company

Hatch Queen Celebrate the Successful Inauguration of their New Hatchery

Congratulations to Hatch Queen for the successful inauguration of their new hatchery situated in Bicol, Philippines. The new facility that sets 1 million eggs per week features Chick Master’s Avida Symphony setters and hatchers with ROCK controls.

The hatchery was built as a toll facility for San Miguel Foods and is owned by Ms. Joy Tamayo who also owns several ice plants, processing plants and broiler farms in the Philippines.

The key to a successful hatchery is a proven incubation system that works in conjunction with good ventilation. Hatch Queen have achieved that goal by adding the easy to maintain and reliable CC3 (Climate Control System) that recaptures heat from the incubators while managing temperature, pressure and humidity to create the ideal room conditions. The net result is a better quality chick produced at a lower cost.

We thank Hatch Queen and owner Ms. Joy Tamayo for their continued partnership with Chick Master and wish them every success with their new hatchery.

Demo Machines now on Display at UK Factory

We are now proud to display our Gen IV and ROCK control Symphony Setters at our Bridgwater UK factory.

This was a good opportunity for our new UK Service Engineer Ian Greenfield to familiarize himself with the construction and operation of our latest single stage machines.

Avida Academy – Another Successful Chick Master Training Event

This year’s Avida Academy brought together a great group of Chick Master customers from 11 different countries worldwide.

Hosted at the Hyatt Regency in downtown Cleveland, our friends were able to take in and explore all the amazing attractions of Cleveland after participating in hands-on workshops and training opportunities that were specifically designed to assist them in operating their Chick Master Avida systems to their optimal performance.

Please visit our Facebook page to see more pictures.

Another Chick Master Expansion at 3F Viet

This will be the third time 3F Viet has expanded their facility since 2015. With 4 more Classic machines and 4 Avida Hatchers we are pleased to be part of this ever growing company’s success.

Residing in Vietnam, their mission is to offer the whole country the healthiest products. They have spent the last couple of years investing in technology, implementing new techniques and actively researching ways to achieve the ideal environment and processes to provide true quality with their “FRESH CHICKEN”. Their dedication and commitment to the health of their customers is extremely evident in everything they do.

Improvements to UK production of CC3 and Aria ventilation systems

To keep up with the increased demand for our ventilation systems we have made vast improvements to the efficiency and layout of our UK production. With nearly 100 systems installed worldwide, the CC3 and Aria are proven solutions for hatchery ventilation while significantly reducing energy costs.

Speak to one of our sales representatives to find out more.

DABACO Grows in Vietnam

Vietnam is a growing market as the economy expands with more consumers demanding protein. Dabaco recognized that opportunity several years ago when they invested into broiler production. They started with a broiler hatchery using Chick Master Avida incubation systems and have now expanded into the production of parent stock.

This new hatchery is about to start up using the Hatchery in Harmony concept. They have installed Avida Symphony incubators with our latest ROCK controls and included a CC3-5400 to better manage the hatchery environment.

The hatchery which is in its final stages of construction is going to be an excellent facility with all the right ingredients to produce high quality breeding stock. Congratulations to Dabaco on this new hatchery and for their selection of Chick Master systems.

PTN Poultry Specialists Appointed as New Sales Representative for Australasia

Chick Master is pleased to announce PTN Poultry Specialists as its newest Sales Representative to join the team. PTN is a New Zealand based company that specializes in poultry housing and equipment. Led by Steve Cottam (pictured), Managing director, PTN will be responsible for sales in New Zealand, Australia, Papua New Guinea, and Fiji.

“Steve and I started communicating several months ago and in that time we have initiated contact with many of our customers in the region to offer local service and support. We are certain this is going to be a great partnership as PTN has built a company dedicated to sales, service and exceptional support,” stated Robert Holzer, President and CEO of Chick Master, “Steve is also working with David Drummond who is well known in the industry with his many years’ experience in hatchery management. Our combined interest in customer satisfaction will make Steve and his team the perfect partners to assist us in our growth.”

Chick Master and PTN will be participating together at the Poultry Information Exchange (PIX) taking place at the Gold Coast Convention and Exhibition Center in Australia June 3 through June 5.

PTN Poultry Specialists
484a Corbett Road
RD 3, New Plymouth
New Zealand
+64 6 752 0093

Contact Person:

Steve Cottam
Mobile: +64 27 485 0479

Islamabad Farms are first in Pakistan with Symphony and ROCK

For many years, Chick Master has been the recognized leader for poultry incubation systems in Pakistan. Our Classic incubator has been the standard for most hatcheries for over 35 years, but as with many countries today the desire to use single stage incubators in commercial hatcheries is continually growing. There are now several hatcheries in Pakistan using Avida incubators, but Islamabad Farms are the first to have the Avida Symphony with ROCK control.

To help support the new installation, Chick Master’s Hatchery Specialist, Richard Dix travelled to Pakistan to assist with the start-up and training. Switching from multi-stage to single stage requires some learning and changes in paradigms, but using the ROCK controls Islamabad Farms will benefit from the many features this new system has to offer. The intuitive control maintains running temperatures based on feedback from the temperature of the egg mass. Using PID controls and modulating solenoids, ROCK adjusts the setter and hatcher conditions automatically and more precisely than other controllers that simply switch on and off based on information from sensors. The automatic feedback and modulating features produces lower energy costs and a more stable incubation environment that results in healthier and more chicks ready to grow faster on the farms. We thank Islamabad Farms for their continued confidence in Chick Master Avida incubators and for leading the way for other hatcheries to pursue a Hatchery in Harmony.

Picture:- Islamabad Farms hatchery team with Richard Dix of Chick Master

Chick Master Exhibits at the International Production and Processing Exposition (IPPE)

We are excited about the positive energy we generated and the many customer meetings that took place during the IPPE exhibition at the World Congress Center Atlanta, January 30th– February 1st. We had many great discussions with our valued customers and old friends as well as many new interested visitors from all around the world. Our booth displayed Chick Master’s broad and innovative product line that offers energy-efficient benefits with each purposeful design that has the objective of simplicity and return on investment. Hatchery in Harmony orchestrates the opportunity and promise we deliver with the integration of optimized incubation and ventilation solutions we can offer. Our team of Chick Master Sales Managers and Global Sales Representatives shared the many advantages of investing in Chick Master equipment and upgrades.

During the event, we were honored to be visited by the Secretary of Agriculture, Sonny Perdue. He met with our president, Robert Holzer, to see the latest Avida Symphony model incubator (pictured above).

We want to take this opportunity to thank all those who stopped by our booth. If you missed us, we hope to see you in June at the VIV Europe in Utrecht, Holland or at next year’s IPPE in February!

To inquire about any Chick Master equipment or service, email us at or give us a call at either our Medina, Ohio or Bridgwater UK offices.