Dear Valued Chick Master Customer,
Effectively immediately, Chick Master will transition representation in Indonesia to PT ADA (Berdikari Group). PT ADA will operate as our exclusive agent for all Chick Master products sold and serviced within the Republic of Indonesia.
While we have a long history in the country with PT Gemilang Group, we feel that this is the appropriate direction to take. We do appreciate the history of hard work and effort that PT Gemilang has given in developing the market but the time for change has come.
Our goal of course is to support you, our customers, and insure that you are properly supported and your needs are properly met. We anticipate this to be a smooth and seamless transition to the new local representation.
PT ADA is a solid company with tier-one product lines and a solid professional technical staff to support all installations and on-site troubleshooting. Chick Master will certainly invest the time and resources in training and developing PT ADA’s team to professionally service our important customers in the Indonesian marketplace.
We also wish to thank you for your many years of loyalty and support and look forward to continuing our long history together. Should you require immediate attention please contact Mr. Deddy Kurnia at +62-8111-923-636 or firstname.lastname@example.org at PT ADA. If you have questions regarding this decision please contact Chick Master representative David Buessing at +1-415-755-7670 or email@example.com.
Finally, please allow us to take this opportunity to wish you all Happy Holidays and together a very happy and productive New Year!
With Warm Regards,
Nate Goodnow, President
Chick Master Incubator Company